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Knowledge Base

Access a wealth of information and gain insight from a wide range of resources from the ACE Support Hub to start making changes today.

There are loads of useful documents and resources shared below to help you become ACE aware and take action. We want to grow this Knowledge Base, so send us any further resources you think others might benefit from.

A short guide to understanding Adverse Childhood Experiences and a Trauma and ACE (TrACE) informed approach

Adverse Childhood Experiences Support Hub Trauma and ACEs Informed Higher Education in Wales Vision Paper

Multilingual COVID-19 help booklet for refugees and asylum seekers

Skills & Knowledge Framework

The ACE Skills and Knowledge Framework sets out the knowledge and skills for three levels of the workforce. ACE-informed individuals build relationships with people, looking beyond symptoms and behaviours and demonstrate kindness, compassion and understanding. ACE-skilled people are reflective practitioners and demonstrate their own role in tackling ACEs. ACE ‘Influencers’ develop and sustain organisational culture and systemic support that enables informed and skilled people to flourish and give their best.

Read online here.

Training Prospectus

The ACE Training Prospectus describes the different training packages developed in Wales. Information can be found on: training aims and learning outcomes, target audience, how the training can be accessed and how the packages map against the ACE Skills and Knowledge Framework.

TrACE Informed Organisations Toolkit

Delivery Plan

This Delivery Plan sets out the priorities of the ACE Hub in year three of delivery. Our strategic approach is set out in the figure below. In the first two years we have made considerable progress in our objectives to raise awareness, develop the tools and systems thinking mechanisms to deliver in a range of organisations and worked with some specific sectors to train and develop policies and approaches that have an impact.

Read online here or click here to download PDF.

Community & Public Resources


Professionals and Organisations.

Take a look at our two webinars with Wales Audit Office Good Practice.

In our first webinar held in November 2017, we helped delegates understand the impact of ACEs, how ACEs underpin the work of public services, how the five ways of working can be applied to take an approach that seeks to prevent ACEs and how working together in this way can fulfil the spirit and intention of the Well-being of Future Generations Act.

In our second webinar held in June 2018, we further explored issues raised at last year’s ACEs webinar, but also discussed how to apply this and the necessary skills. We asked delegates to think about whether they are making the most of what they are currently doing.

First 1000 Days Programme

One of our partners, the First 1000 Days (F1000D) Programme, has published a report of its parental insight project, and potential improvements that could be made to the way that services are delivered to pregnant women and families of children up to two years old. Valuable information was gathered by asking parents what was important to them in the first 1000 days.

Read Parental Insights online here or click here to download PDF.

Read The First 1000 Days in Cardiff online here.

The F1000D Programme team is helping to build a network of areas that are committed to improving outcomes in the first 1000 days and come together under the umbrella of the F1000D Collaborative. Contact the team at to find out more.

The F1000D Programme also published infographics for each area in Wales, setting out the best available data for current outcomes in the first 1000 days. Indicators include smoking in pregnancy, pregnant women with mental health disorders, women experiencing domestic abuse during pregnancy, and children living in deprivation. An example is attached for Cardiff, and all other areas are available by emailing the F1000D team at

Read online here or click here to download PDF.

Additional Resources

Frequently Asked Questions

This list of Frequently Asked Questions and suggested responses has been developed by Public Health Wales and ACE Support Hub. The list will be updated as new evidence emerges.

Read online here or click here to download PDF.

Useful links

If you have been affected by any of the issues raised on our website, please contact your GP for advice.

Alternatively, you may want to seek support from the following organisations:

NSPCC is a major UK charity specialising in child protection and the prevention of cruelty to children. The NSPCC’s purpose is to end cruelty to children. Help for adults concerned about a child: Call 0808 800 5000 or text 88858. If you are an adult that experienced abuse as a child, the NSPCC can also provide help and advice. Help and Advice.

Alcoholics Anonymous can help if your drinking is causing you problems and you wish to stop drinking. Call 0800 917 7650.

UK Narcotics Anonymous is a society of recovering addicts for whom drugs had become a major problem that meets regularly to help each other stop using and stay clean. Call 0300 999 1212.

ADFAM gives information and support for the families of drug and alcohol users.

Victim Support is a national charity giving free and confidential help to anyone affected by crime. Call 0808 168 9111.

Samaritans are there to support you if you are in crisis, or something is getting you down. The Samaritans can be contacted 24 hours a day, every day of the week. Call 116 123.

Relate is a counselling service working to promote health, respect and justice in couple and family relationships. Call 0300 100 1234.

Welsh Women’s Aid is a national charity working to end domestic violence against women and children. 0808 801 0800.

Mind Cymru provides advice and support to empower anyone experiencing a mental health problem. They campaign to improve mental health services, raise awareness and promote understanding. Call 0300 123 3393 or text 86463.

Live Fear Free is a website, phone and chat services providing support and information service for anyone experiencing domestic abuse or wanting more information on available support services. Call 0808 801 0800.

Help Me Quit is the single brand for free NHS stop smoking services in Wales. Call 0800 085 2219 or text HMQ to 80818.

DAN24/7 Wales Drug and Alcohol Helpline is a free bilingual telephone helpline providing a single point of contact for anyone in Wales wanting further information or help relating to drugs and alcohol. Call 0800 808 2234 or text DAN to 81066.